Transit Accessibility Center

As the Coronavirus Disease 2019 (COVID-19) response evolves, the Transit Accessibility Center is working to serve you. Since our services may differ during this time, please contact our office during normal business hours at 202-962-2700, or by email at eligibility@wmata.com.

The Transit Accessibility Center is your "one-stop shop" for information and assistance in meeting the accessible transportation needs of our customers with disabilities. For information on our services please click on the links below:

Location and Contact Information

The Transit Accessibility Center is conveniently located at Metro headquarters, 600 Fifth Street NW, Washington, DC 20001. The entrance for the Transit Accessibility Center can be found on the G Street side of the building. Office hours are:

Mon: 8 am - 4 pm
Tue: 8 am - 2:30 pm
Wed-Fri: 8 am - 4 pm

Phone: 202-962-2700 Fax: 202-962-6393 Video Phone: 202-510-9165

Email: eligibility@wmata.com or traveltraining@wmata.com