Transit Accessibility Center

As the Coronavirus Disease 2019 (COVID-19) response evolves, the Transit Accessibility Center is working to serve you. Since our services may differ during this time, please contact our office during normal business hours at 202-962-2700, or by email at eligibility@wmata.com.

The Transit Accessibility Center is your "one-stop shop" for information and assistance in meeting the accessible transportation needs of our customers with disabilities. For information on our services please click on the links below:

Location and Contact Information

The Transit Accessibility Center is conveniently located at Metro headquarters, 655 Virginia Ave SW, Washington, DC 20024. Office hours are:

Mon: 8 am - 4 pm
Tue: 8 am - 2:30 pm
Wed-Fri: 8 am - 4 pm

Phone: 202-962-2700 Fax: 202-962-6393 Video Phone: 202-510-9165

Email: eligibility@wmata.com or traveltraining@wmata.com