Frequently Asked Questions About Passes & Auto Reload during COVID-19

What do I do if I have a partially used Pass on my Smartrip? 
Please call SmarTrip Customer Service at 888-SMARTRIP (888.762-7874) to let us know. Metro is closely following the COVID-19 public health emergency and will announce credit plans for our customers once Metro service returns back to normal.

Will I be charged if I have Auto Reload turned on for my Pass?
Metro does not charge for passes until the pass is loaded onto the SmarTrip. Passes are only loaded when your SmarTrip is tapped at a fare machine, Metrorail fare gate or Metrobus fare box. As long as you DO NOT tap your SmarTrip, the pass will not load and you will not be charged.

Should I cancel my Auto Reload?
It is not necessary to cancel your auto reload. If you DO NOT tap your card, the pass will not load and you will not be charged. However, if you must use Metro on a limited basis for essential trips, it is recommended you cancel auto reload and use stored value. You may then reactivate auto reload once normal business resume.

Customers with auto reload for stored value (not a pass product) do not need to cancel as your card is not charge until your balance falls below your designated threshold. If you are not using they system, your balance remains the same and the auto-reload will not be triggered.

I've already cancelled my Auto Reload online; do I need to tap my SmarTrip?
Some of you may have received an email asking to tap your SmarTrip to finalize the cancellation. However, you do not need to tap, as your Auto Reload cancellation has been processed.

When should I reactivate my Auto Reload?
Customers who have already cancelled auto reload for their pass should re-activate auto reload once their commute returns to normal. Those who usually purchase an Unlimited Monthly Pass may wish to use Stored Value and wait to reinstate their pass for the following month, if they are unable to get a full-month's use of the pass.

Metro offers a range of daily, weekly, and monthly unlimited passes to fit your life.


Metrobus Pass

7-Day Regional Bus Pass $15.00

Pass is activated the first time it is used.  It is valid for seven (7) consecutive days of unlimited rides on buses including WMATA Bus, ART, DC Circulator, CUE, DASH, Fairfax Connector, the Bus, and Ride On. All trips costing $2 or less are included with the pass.  The pass is worth a $2 credit toward trips on more expensive bus routes (express, airport, etc.), with the difference deducted from the stored value or SmartBenefits® purse on your SmarTrip® card.  Existing SmarTrip® Card users may purchase this pass by logging in to your account online, or by visiting the Metro Sales Office, any regional transit store or select retail outlets. View a complete list of sales locations.


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Unlimited Passes

You need a SmarTrip® card to ride Metrorail. To enter the system using a SmarTrip® card, simply tap the card on the target on the entry faregate.

Passes are activated the first time the card is tapped.

Monthly Unlimited Passes (Need help choosing? Learn more here)

Metro's monthly commuter pass (formerly SelectPass) saves you money on bus and rail travel. That's free weekends, free trips to run errands, free trips to do whatever you want.

Available at every fare level, use the dropdown below to select the monthly pass that matches your commute.

All monthly passes include unlimited trips on Metrobus at no extra charge. On Metrobus Express and Airport routes, the pass covers the first $2 of fare and does not cover bus fare on ART, DC Circulator, CUE, DASH, Fairfax Connector, The Bus, or Ride On. If you take a rail trip with a fare above your selected price point, pay the difference using your card's Stored Value.

Monthly passes start automatically and are good for one calendar month based on the timing below:

Buy before the 15th of any month and the Monthly Unlimited Pass is valid for the remainder of the current month.

Buy on or after the 16th of any month and the Monthly Unlimited Pass is valid for the following month.



1-Day Unlimited Pass $13.00

The 1-Day Unlimited Pass gives you Metrorail and Metrobus travel with no time restrictions. The pass is activated the first time the card is tapped and expires at the end of the operating day.

On Metrobus Express and Airport routes, the pass covers the first $2 of fare and does not cover bus fare on ART, DC Circulator, CUE, DASH, Fairfax Connector, The Bus, or Ride On.

New users may purchase a SmarTrip® Card pre-loaded with this pass by clicking the Buy Now button.



3-Day Unlimited Pass $28

The 3-Day Unlimited Pass gives you Metrorail and Metrobus travel with no time restrictions. The pass is activated the first time the card is tapped and expires at the end of the third consecutive operating day.

On Metrobus Express and Airport routes, the pass covers the first $2 of fare and does not cover bus fare on ART, DC Circulator, CUE, DASH, Fairfax Connector, The Bus, or Ride On.

New SmarTrip® users may purchase a SmarTrip® Card pre-loaded with this pass by clicking the Buy Now button.



7-Day Unlimited Pass $58

The 7-Day Unlimited Pass gives you Metrorail and Metrobus travel with no time restrictions. The pass is activated the first time the card is tapped and expires at the end of the seventh consecutive operating day.

On Metrobus Express and Airport routes, the pass covers the first $2 of fare and does not cover bus fare on ART, DC Circulator, CUE, DASH, Fairfax Connector, The Bus, or Ride On.



7-Day Short Trip Unlimited Pass $38.00

The 7-Day Short Trip Unlimited Pass is valid for unlimited trips on Metrorail up to a fare of $3.85 when peak fares are in effect. During off-peak times, the pass covers all trips in the Metrorail system. If you take a trip with a fare above $3.85, pay only the difference using your card's Stored Value. The pass is activated the first time the card is tapped and expires at the end of the seventh consecutive operating day.

On Metrobus Express and Airport routes, the pass covers the first $2 of fare and does not cover bus fare on ART, DC Circulator, CUE, DASH, Fairfax Connector, The Bus, or Ride On.


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Transit Link Cards

Transit Link Cards (TLC) work like a monthly pass on MARC, VRE or MTA Commuter Buses and also give you:

  • Unlimited Metrorail rides for a full month
  • Unlimited regular Metrobus rides for a full month wherever Metro runs in Virginia, Maryland, and the District of Columbia (an upcharge is applied for express buses)
  • TLC cards are available from CommuterDirect and at the Commuter Stores at Ballston, Rosslyn, Crystal City and Takoma Langley Crossroads Transit Center, as well as the MARC Odenton train station.

TLC cards are not available at the Metro Sales Office.

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