Reduced Fare Program

For Customers with a Disability under age 65

Get a Reduced Fare SmarTrip® Photo ID Card to travel at a reduced fare.

How to Apply

You will need a valid government-issued photo ID card, and one of the following:

  • An original, Reduced Fare Application for People with Disabilities in English or Spanish signed by a licensed medical professional within the past 60-days; or
  • Medicare (not Medicaid) card for individuals under age 65; or
  • Veteran Disability Certification letter with 60% or greater disability rating per the original letter issued by the Department of Veteran Affairs or a DD2765 Uniformed Services card; or
  • Audiogram performed within the past five years with a pure tone average of 70dB or greater in both ears regardless of hearing aids.

Groups of ten or more are encouraged to schedule appointments for off-site photo ID sessions by contacting the Travel Training/Outreach at 202-962-2703 or

Where to Get a Reduced Fare Photo ID Card

Photo ID cards are issued in-person on the day you apply at the following locations (no appointment necessary):

  • Transit Accessibility Center, 655 Virginia Ave SW, Washington, DC 20024 Office Hours: Monday, Wednesday, Thursday, and Friday, 8:15 AM - 3:50 PM and Tuesday 8:15 AM - 2:20 PM, excluding holidays
  • TRIPS Commuter Store, 8404 Colesville Rd, Silver Spring, MD 20910 Office Hours: First and third Monday of the month, 10:00 AM - 2:00 PM, excluding holidays

Appeal Process

If your application is rejected, then you may appeal the decision. To obtain a copy of the Reduced Fare Program Appeal Process, contact the Metro Office of ADA Programs at 202-962- 1100 or

Lost Card Replacement

Obtain a replacement card at any of our in-person locations above. Fees: $10 for the first replacement; $25 after that. The fee may be waived if you present a police report documenting theft or if you turn in a damaged card.

Reduced Fare Photo ID Card Renewal

  • Renew your Reduced Fare Photo ID card up to 30-days before the expiration date on the front of the card.
  • To renew, simply follow the "How to Apply" and "Where to Get a Reduced Photo ID Card" instructions above.

Temporary Reduced Fare Cards for Visitors

  • Visitors to the DC Metro area are eligible to receive a temporary, 30-day courtesy Reduced Fare SmarTrip Photo ID Card.
  • To obtain a visitor's card:
    • Visit the Transit Accessibility Center.
    • Show a valid government-issued photo identification card and one of the following
      • A valid Disability ID card from another transit agency, or;
      • A current letter from a healthcare provider certifying the disability.


  • Contact us via email at or,
  • Call 202-962-2700 and select Option 1 or TTY 202-962-2033