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Service

You'll find all the latest Metro service information here. From Metrorail and Metrobus service alerts, to parking and car sharing availability.

Back2Good rush hour promise logo 2018

Rush Hour Promise

In 2018, Metro is becoming more accountable. If your rush hour trip on Metro is delayed by 15 minutes or more, the ride is on us!

For Metrorail, the process is automatic. No need to contact us to request a credit. For Metrobus, request a Rush Hour Promise credit request here

Read more about the program details

Videos

Rush Hour Promise

Along with being more reliable, we're more accountable.

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Back2Good Commitment

We recognize the hard issues facing our system.

WATCH VIDEO