Frequently Asked Questions

Please contact: HRsolutions@wmata.com and provide your first and last name, title of the job that you applied for, the job posting number of the job you applied for, your updated contact information to include a telephone number, and a rep will contact you within 2 business days.

We no longer accept paper applications. All applicants are required to apply online.  If an applicant doesn’t possess a computer, there are many avenues an applicant can take toward gaining access to a computer or Internet connection.  Below are a few examples of places with computer and Internet access. The locations below may require you to pay a fee, but are not limited to the following options:
A. The public library
B. A trusted friend
C. FedEx/Kinkos
D. Staples
E. The UPS Store
F. School or  University

WMATA only accepts electronic applications through our online applicant tracking system. We no longer accept paper applications by mail, fax or walk-in. Applications are accepted only for positions we have posted online on our website.  Please go to our website www.wmata.com/careers to see a list of positions we have to offer.

Resume Options:

• Copy and paste resume text
• Upload a resume

We no longer accept paper applications. Our application process is electronic and processed over a secure network with Internet access. When applying to WMATA jobs, the applicant should have one of the following available capabilities:

We prefer resumes in Word (.doc or docx) or Adobe PDF format.  This will give the applicant the best opportunity to represent themselves and the skills they possess. However, Word (doc or docx) or Adobe PDF format is not required.

Yes, the system allows you to upload and store multiple resumes. You are encouraged to use the most applicable resume for the job for which you are applying.

Once you have successfully applied to a position, you will be unable to edit/update that application.  It is important to review your application before submitting it.

Yes,  an online application is required.

Unfortunately, our system doesn’t allow you to make changes once you apply to a position.  Please contact: HRsolutions@wmata.com and provide your first and last name, title of the job that you applied for, the job posting number, your updated contact information to include a telephone number, and a rep will contact you within 2 business days. You can update your profile at any time; not an application for a position once it's completed.

Yes, an email address is required in order to apply for a job with Metro. 

Each position you select must be applied to one at a time. You can not apply to all jobs simultaneously.

WMATA is a Federal Government Contracting Agency and subject to compliance with the Office of Federal Contract Compliance Programs. Thus, we must make a conscious effort to attract diverse individuals to apply to our job opportunities. As a Federal Government Contracting Agency we are also subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

• A "disabled veteran" is one of the following:
  • A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
  • A person who was discharged or released from active duty because of a service connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor’s Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

Last, please note that completion of this information is voluntary. Refusal to complete this information will not subject you to adverse treatment. The information you provide is confidential and will be kept separate from your other applicant information. This information will be used for data reporting requirements and will not be considered in making any employment decisions.

No, WMATA does not have a veteran preference point system.  WMATA complies, however, with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA),which prohibits federal contractors and subcontractors from discriminating in employment against protected veterans.  VEVRAA also requires employers to take affirmative action to recruit, hire, promote, and retain veterans. Consistent with VEVRAA, WMATA undertakes outreach and positive recruitment activities to effectively recruit protected veterans. WMATA invites job applicants to self-identify as protected veterans during the application process.

Typically there are more than five positions posted to our Careers website at any given time. Please be sure to scroll down the list of the job openings. 

Applications are accepted only for positions we have posted online on our website. Our position titles are based on the type of duties and departments these positions are located in. The positions advertised on our website are those in active recruitment.

If you have not been in touch with your recruiter via email, please email them and inform them that you would like to withdraw your application from consideration. 

You can create and save a job search agent at the Metro Careers website, www.wmata.com/careers, to receive email notifications of job postings that match your criteria as they become available.

You will receive an email confirmation when your application has been successfully submitted. 

The system allows you to upload up to five different resumes.

Metro offers a robust new employee orientation program. This program is designed to  welcome and support new employees into the organization and provide vital information about the organization.

Duplicate applications for the same job posting are prohibited; you cannot apply to the same posting more than once.  When you submit an application for a position, you are certifying all the information you provided is accurate, complete, and correct.  Once submitted, the application is the  official record of application and is used to evaluate your fit for the specific position for which you have applied.

Duplicate applications for the same job posting are prohibited; you cannot apply to a posting having the same posting number to which you have already applied.  If the title of the job is the same however the posting number is different than the one to which you originally applied, it's a new vacancy and you will be able to apply to the new position.

You may have saved the application without applying to a specific position.  Check your online account for a saved application and submit it to the desired job posting.  If there is no saved application and you did not receive an email notification that your application was received, try applying to the same job posting. Please note, if the desired position is no longer available on the Careers website, you will unable to apply. 

We accept resumes in Word (.doc or docx) and Adobe PDF formatted documents.

The opening date is the first date the job posting is advertised on our careers page. The closing date is the last date that the job posting will be posted and will be removed from our careers page at midnight or 11:59 PM the day before. Once the job closes, you will not be able to apply.

You cannot have your account deleted, but you can contact us to withdraw your application from being considered by emailing your recruiter.

Answers to screening questions are part of your official  application and cannot be changed once submitted.  It is important to verify your answers before submitting.

A contractor can apply for an internal-only posting after six months of contracting tenure with WMATA.

Your application for a posted position must be submitted before the close date.   Requests to apply for a position after the close date will not be considered. You are encouraged to apply the next time the position is posted.
Note:  All posted positions are available through 11:59pm the night before the noted close date. The close date is the date on which the posting becomes no longer available for applications.

If you did not "save as draft," the information is lost and you will need to start over. The system typically times out after sitting idle for 20 minutes.

The Metro Careers site is compatible with most major Internet browsers including, Microsoft Internet Explorer(IE), Chrome, Firefox and Safari.  If you are using IE version 10 or above and are experiencing difficulty, you may need to change your browser mode to version 9.  Go Here >>> https://www.wmata.com/about/careers/ for instructions for making the change. 

Hot jobs or MOS/SOC jobs are job postings for which the respective military occupational skill  (MOS) codes have been identified and are noted within the posting.

Yes. The system allows you to customize your application for each position for which you apply.

All posted positions are available through 11:59pm the night BEFORE the noted close date. The close date is the date on which the posting becomes no longer available for applications. Please note that WMATA reserves the right to remove a posting at any time prior to the close date based on business need.

Our Careers page allows job seekers to view all jobs using the scroll bar to the right of the job posting list. 

Most test results are communicated via email within  two (2)  to three (3)  weeks of the testing event, if not sooner. Please be sure to check your email/junk mail folder.  If after this period of time has passed you haven't been notified of your test results, please contact your Recruiter.  (Applicants for the Bus Operator trainee position may send an email to busoperators@wmata.com)

Applicant pre-interview "passing" test scores are valid for one year (12 months) from the test date.   If you apply for another position for which the same test and passing score apply within the timeframe that your original test score is still valid, you will not be required to re-test. (Note: this does not apply to pre-employment medical or background screening results.)

The timing in which you will be placed into an upcoming training class after you have satisfied all the pre-employment requirements is dependent on several factors. Once you have been fully cleared for employment with WMATA, your Recruiter will advise you of your start date. Please note, if 90 days have passed since the original medical screening and/or 6 months has passed since the background screening, one or both may need to be reinitiated.