Scorecard

Vital Signs Report -- Q1/2018
Comparing performance vs target

Metro's Strategic Goals
Using Performance to Drive Results

QUALITY SERVICE

Bus On-Time Performance Q1 FY18 Rail On-Time Performance Q1 FY18 MetroAccess On-Time Performance Q1 FY18
Bus Customer Satisfaction Q1 FY18 Rail Customer Satisfaction Q1 FY18


QUALITY SERVICE KEY DRIVERS


Bus Fleet Reliability Q1 FY18 Rail Fleet Reliability Q1 FY18 Elevator Availability Q1 FY18


Legend Q1 FY18 Rail Infrastructure Availability Q1 FY18 Escalator Availability Q1 FY18


SAFETY AND SECURITY

Customer Injuries Q1 FY18 Crime Q1 FY18


FISCAL TRAJECTORY

Ridership Q1 FY18 Capital Funds Invested Q1 FY18 Net Operating Position Q1 FY18

2016 Performance Report
2015 Performance Report
Definitions