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Scorecard

Metro Performance Report -- Q2 FY 2021
Comparing performance vs target
Metro's Strategic Goals
Using Performance to Drive Results
Ridership The total ridership of 37.4 million through the second quarter of FY21 is 7.8% above the forecast of 34.7 million for the same period.    
Safety & Security The number of Part 1 Crimes that occurred from July to December 2020 was 350 crimes, below target of 382 crimes for the same period. The number of Red Signal Overruns that occurred from July to December 2020 was 10, unfavorable to target of 5 for the same period. The number of NTD Bus Collisions per million miles was 2.9 through the first half of the fiscal year, meeting target of 3.7.
Quality Service Rail Customer On-Time Performance achieved 91% during the first half of the fiscal year, meeting target of 88%. Bus On-Time Performance was 74% during the first half of the fiscal year, not meeting target of 75%. MetroAccess On-Time Pick-up Performance achieved 97% during the first half of the fiscal year, meeting target of 90%.
Legend: Green - Met or above average, Yellow - Near Target, Red - Target not met, Gray - no target

2020 Performance Report
Definitions
Historic MyTripTime Rail On-Time Performance

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