Metro Snow Service Advisory

Advisory Effective: 3/13/17 - 3/15/17

This page will be updated with the latest service information.

Last update: 5:15 a.m. Wednesday, March 15, 2017


  • As of 5 a.m., trains are operating on a normal weekday schedule. All stations are open.
  • SafeTrack single tracking on the Blue and Yellow lines will remain in effect.
  • SafeTrack shuttle buses between Franconia-Springfield and Pentagon will operate Wednesday.
  • Customers are encouraged to sign up for MetroAlerts to receive updates via email or text message.


  • As of 5 a.m., Metrobus is operating regular weekday service.
  • Adjustments and delays may be possible on isolated routes if road conditions warrant. Allow additional travel time. Check before traveling.
  • School trips provided by Metrobus to/from DC Public Schools will operate as scheduled.
  • Customers are encouraged to sign up for MetroAlerts to receive updates via email or text message.


  • As of Wednesday morning, MetroAccess service has been restored.
  • The MetroAccess reservations call center has reopened to assist customers with scheduling trips for future dates. Reservation agents are available seven days a week between 8 a.m. and 4:30 p.m.
  • Due to the nature of MetroAccess service, where vehicles often travel on secondary or tertiary streets, customers may experience lengthier trip times due to road conditions. In some cases, "door-to-door" service may be unavailable where driveways or sidewalks have not been cleared of snow and ice. In such cases, the driver will provide "curb-to-curb service" instead.
  • Customers with subscription trips reserved for Wednesday who would prefer not to travel are encouraged to call the MetroAccess call center to cancel as soon as possible.

Stay Informed

  • Subscribe to MetroAlerts to receive email or text messages notifying you of Metrorail, Metrobus, and MetroAccess service disruptions.
  • Follow Metro on Twitter.
  • Visit before you start your trip.
  • Call the Metro Customer Information Center at 202-637-7000.
  • Listen to radio or television traffic reports.

Travel Tips

  • Before you start your trip, find out how Metro is serving your area and don't let yourself get stranded once you're out.
  • Dress warmly. You may be outside longer than normal.
  • Do not stand in the street while waiting for a bus.
  • Use extreme caution when walking on exposed surfaces, including parking lots and station platforms. Never run for a bus or train.
  • Report any unsafe conditions to a Metro employee.