Metro Snow Service Advisory

Advisory Effective: 3/13/17 - 3/15/17

This page will be updated with the latest service information.

Last update: 5:15 a.m. Wednesday, March 15, 2017

As of 5 a.m., trains are operating on a normal weekday schedule. All stations are open.
SafeTrack single tracking on the Blue and Yellow lines will remain in effect.
SafeTrack shuttle buses between Franconia-Springfield and Pentagon will operate Wednesday.
Customers are encouraged to sign up for MetroAlerts to receive updates via email or text message.

As of 5 a.m., Metrobus is operating regular weekday service.
Adjustments and delays may be possible on isolated routes if road conditions warrant. Allow additional travel time. Check wmata.com before traveling.
School trips provided by Metrobus to/from DC Public Schools will operate as scheduled.
Customers are encouraged to sign up for MetroAlerts to receive updates via email or text message.

As of Wednesday morning, MetroAccess service has been restored.
The MetroAccess reservations call center has reopened to assist customers with scheduling trips for future dates. Reservation agents are available seven days a week between 8 a.m. and 4:30 p.m.
Due to the nature of MetroAccess service, where vehicles often travel on secondary or tertiary streets, customers may experience lengthier trip times due to road conditions. In some cases, "door-to-door" service may be unavailable where driveways or sidewalks have not been cleared of snow and ice. In such cases, the driver will provide "curb-to-curb service" instead.
Customers with subscription trips reserved for Wednesday who would prefer not to travel are encouraged to call the MetroAccess call center to cancel as soon as possible.

Subscribe to MetroAlerts to receive email or text messages notifying you of Metrorail, Metrobus, and MetroAccess service disruptions.
Follow Metro on Twitter.
Visit wmata.com before you start your trip.
Call the Metro Customer Information Center at 202-637-7000.
Listen to radio or television traffic reports.

Before you start your trip, find out how Metro is serving your area and don't let yourself get stranded once you're out.
Dress warmly. You may be outside longer than normal.
Do not stand in the street while waiting for a bus.
Use extreme caution when walking on exposed surfaces, including parking lots and station platforms. Never run for a bus or train.
Report any unsafe conditions to a Metro employee.