Daily Service Report for Thursday, December 26, 2019
Rush Hour Promise
91.6% of all Metrorail customers arrived on-time.
97.5% arrived within 5 min of expected time.
432 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.
Today's Service Exceptions
5:36 a.m. A New Carrollton-bound Orange Line train at West Falls Church was offloaded due to a brake problem. Passengers experienced a 5-minute delay.
7:10 a.m. A New Carrollton-bound Orange Line train at Landover was expressed for schedule adherence/improved train spacing.
9:37 a.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.
10:52 a.m. A Franconia-Springfield-bound Blue Line train at Addison Road was delayed 9 minutes due to maintenance activity.
1:09 p.m. Green Line service was suspended between Anacostia and L’Enfant Plaza due to fire department activity outside Navy Yard station. Shuttle bus service was provided. Customers experienced delays up to 30 minutes until approximately 3:45 p.m.
2:17 p.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was offloaded due to a medical emergency. Passengers experienced an 8-minute delay.
6:08 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.
9:03 p.m. A Greenbelt-bound Yellow Line train at Fort Totten was offloaded due to a door problem. Passengers experienced a 16-minute delay.