Daily Service Report for Tuesday, August 20, 2019
Rush Hour Promise
92.8% of all Metrorail customers arrived on-time.
98.2% arrived within 5 min of expected time.
1,611 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.
Today's Service Exceptions
6:33 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.
7:32 a.m. A Glenmont-bound Red Line train at Tenleytown-AU was delayed 4 minutes due to police activity.
7:58 a.m. A Vienna-bound Orange Line train at Rosslyn was delayed 4 minutes due to an operational problem.
4:25 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 8 minutes due to a brake problem.
4:54 p.m. A Branch Avenue-bound Green Line train at Anacostia was offloaded due to a medical emergency. Passengers experienced an 8-minute delay.
4:57 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.
5:06 p.m. A Largo Town Center-bound Blue Line train at Potomac Avenue was offloaded due to a brake problem. Passengers experienced a 5-minute delay.