Daily Service Report for Tuesday, July 16, 2019

Rush Hour Promise
87.9% of all Metrorail customers arrived on-time.
96.6% arrived within 5 min of expected time.
4,103 (or 0.6% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:56 a.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:09 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:44 a.m. A Greenbelt-bound Green Line train at Greenbelt was delayed 8 minutes due to an operational problem.

7:47 a.m. A Shady Grove-bound Red Line train at Silver Spring was offloaded due to a door problem. Passengers experienced a 14-minute delay.

7:50 a.m. A Shady Grove-bound Red Line train at Silver Spring was offloaded due to a signal problem. Passengers experienced a 14-minute delay.

7:53 a.m. A Vienna-bound Orange Line train at West Falls Church did not operate, resulting in a 4-minute gap in service.

8:28 a.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

12:03 p.m. A Greenbelt-bound Green Line train at Naylor Road was delayed 7 minutes due to maintenance activity.

12:04 p.m. A Shady Grove-bound Red Line train at Takoma was delayed 4 minutes due to a door problem.

12:53 p.m. A Largo Town Center-bound Silver Line train at Potomac Avenue was delayed 5 minutes due to a door problem.

1:11 p.m. A Ronald Reagan Washington National Airport-bound Yellow Line train at Greenbelt was delayed 5 minutes due to an operational problem.

2:52 p.m. A New Carrollton-bound Orange Line train at East Falls Church was delayed 6 minutes due to police activity.

3:52 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

4:06 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:24 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

4:50 p.m. A Shady Grove-bound Red Line train at Metro Center was delayed 5 minutes due to police activity.

5:23 p.m. A Glenmont-bound Red Line train at NoMa-Gallaudet U was offloaded due to a door problem. Passengers experienced a 6-minute delay.

9:23 p.m. A Largo Town Center-bound Blue Line train at Capitol Heights was delayed 7 minutes due to police activity.