Daily Service Report for Thursday, February 14, 2019
Rush Hour Promise
92.5% of all Metrorail customers arrived on-time.
97.9% arrived within 5 min of expected time.
1,048 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.
Today's Service Exceptions
5:45 a.m. A Glenmont-bound Red Line train at Judiciary Square was offloaded due to an equipment problem. Passengers experienced a 6-minute delay.
1:19 p.m. A Shady Grove-bound Red Line train at Gallery Pl-Chinatown was delayed 18 minutes due to a track problem.
2:28 p.m. A Largo Town Center-bound Blue Line train at L'Enfant Plaza was delayed 7 minutes due to a door problem.
4:33 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.
4:53 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.