Daily Service Report for Tuesday, November 27, 2018
Rush Hour Promise
87.8% of all Metrorail customers arrived on-time.
95.4% arrived within 5 min of expected time.
285 customers received credits for trips taking 15 minutes or more than expected.
Today's Service Exceptions
7:24 a.m. A Glenmont-bound Red Line train at Farragut North was delayed 5 minutes due to a medical emergency.
2:33 p.m. A Branch Avenue-bound Green Line train at Mt Vernon Square was offloaded due to a report of smoke. The report was unfounded. Passengers experienced a 14-minute delay.
3:06 p.m. A New Carrollton-bound Orange Line train at Federal Triangle was delayed 5 minutes due to an unauthorized person on the track.
3:38 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.
4:02 p.m. A Silver Spring-bound Red Line train at Woodley Park did not service the station due to an operational problem. Passengers experienced a 4-minute delay.
4:41 p.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.
5:15 p.m. A New Carrollton-bound Orange Line train at Rosslyn was offloaded due to a door problem. Passengers experienced an 8-minute delay.
10:45 p.m. A Wiehle-Reston East-bound Silver Line train at East Falls Church was offloaded due to a brake problem. Passengers experienced a 20-minute delay.