Daily Service Report for Wednesday, August 22, 2018
Rush Hour Promise
68.4% of all Metrorail customers arrived on-time.
82.9% arrived within 5 min of expected time.
239 customers received credits for trips taking 15 minutes or more than expected.
*Rush Hour Promise qualifying trips include Red Line (NoMa-Gallaudet to Shady Grove only), Yellow and Green lines. Trips on other lines/segments do not qualify due to major track work on the Red, Orange, Silver and Blue lines.
Today's Service Exceptions
5:34 a.m. A Greenbelt-bound Yellow Line train at Van Dorn Street was delayed 7 minutes due to maintenance activity.
7:20 a.m. A Greenbelt-bound Yellow Line train at Pentagon was delayed 5 minutes due to an operational problem.
10:09 a.m. A Glenmont-bound Red Line train at Fort Totten was delayed 9 minutes due to maintenance activity.
10:29 a.m. A NoMa-Gallaudet-bound Red Line train at Gallery Pl-Chinatown was delayed 7 minutes due to maintenance activity.
11:16 a.m. A Franconia-Springfield-bound Yellow Line train at Crystal City was offloaded due to a door problem. Passengers experienced a 9-minute delay.
5:30 p.m. A Greenbelt-bound Green Line train at Anacostia was offloaded due to a brake problem. Passengers experienced an 8-minute delay.
7:50 p.m. A Franconia-Springfield-bound Blue Line train at Crystal City was delayed due to fire department activity at National Airport. As a result, Blue and Yellow line trains were single tracked between Pentagon City and Braddock Road. Passengers experienced delays up to 35 minutes until approximately 10:00 p.m.