Daily Service Report for Tuesday, March 27, 2018

Rush Hour Promise
89.4% of all Metrorail customers arrived on-time.
97.3% arrived within 5 min of expected time.
795 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:15 a.m. A New Carrollton-bound Orange Line train at Ballston-MU was delayed 6 minutes due to a brake problem.

6:09 a.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was offloaded due to a medical emergency. Passengers experienced an 8-minute delay.

6:18 a.m. A Shady Grove-bound Red Line train at Twinbrook was delayed 14 minutes due to a medical emergency.

6:33 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:35 a.m. A Largo Town Center-bound Blue Line train at Crystal City was delayed 8 minutes due to a door problem.

6:38 a.m. A Shady Grove-bound Red Line train at Van Ness-UDC was delayed 5 minutes due to an operational problem.

6:55 a.m. A Wiehle-Reston East-bound Silver Line train at Wiehle-Reston East was delayed 8 minutes due to a brake problem.

7:07 a.m. A Glenmont-bound Red Line train at Silver Spring was offloaded and rerouted to Grosvenor for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

9:57 a.m. A Silver Spring-bound Red Line train at Union Station was delayed 6 minutes due to an operational problem.

9:57 a.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was delayed 7 minutes due to an operational problem.

10:39 a.m. A Ft. Totten-bound Yellow Line train at Columbia Heights was delayed 4 minutes due to maintenance activity.

10:50 a.m. A Shady Grove-bound Red Line train at Brookland-CUA was offloaded due to an equipment problem. Passengers experienced a 9-minute delay.

10:57 a.m. A Shady Grove-bound Red Line train at Medical Center was delayed 9 minutes due to holding behind a disabled train.

2:56 p.m. A New Carrollton-bound Orange Line train at West Falls Church was delayed 5 minutes due to a medical emergency.

3:09 p.m. A Vienna-bound Orange Line train at Minnesota Avenue was delayed 6 minutes due to a door problem.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton was delayed 4 minutes due to a brake problem.

7:10 p.m. A Franconia-Springfield-bound Blue Line train at Ronald Reagan Washington National Airport was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:48 p.m. A Wiehle-Reston East-bound Silver Line train at Smithsonian was offloaded due to vandalism. Passengers experienced a 12-minute delay.

9:26 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 8 minutes due to a medical emergency.

11:04 p.m. A Branch Avenue-bound Green Line train at Branch Avenue was delayed 6 minutes due to an equipment problem.