Monthly Meeting
October 2, 2013
I. Call to Order
II. Public Comment Period
III. Approval of Agenda
IV. Approval of Past Meeting Minutes
Draft April 3, 2013 Meeting Minutes
Draft August 7, 2013 Meeting Minutes
Draft September 4, 2013 Meeting Minutes
V. Metro Fare Policy
Mark Schofield, Office of Management and Budget Services, Metro
Adopted Metro Fare Policy Principles
VI. Silver Line Marketing Plan
Lynn Bowersox, Asst. Genl. Mgr, Customer Service, Communications and Marketing, Metro
VII. Customer Pledge Discussuion
Metro Draft Customer Value Statement
Lynn Bowersox, Asst. Genl. Mgr, Customer Service, Communications and Marketing, Metro
VIII. RAC Customer Pledge Discussion/Council Draft Adoption
IX. Bus Public Hearings Recap
X. RAC Recruitment
XI. Upcoming Meetings/Announcements
XII. Open Mic
XIII. Adjournment