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Monthly Meeting

October 2, 2013

I. Call to Order

II. Public Comment Period

RAC Comment Form PDF Icon

III. Approval of Agenda

IV. Approval of Past Meeting Minutes

Draft April 3, 2013 Meeting Minutes PDF Icon

Draft August 7, 2013 Meeting Minutes PDF Icon

Draft September 4, 2013 Meeting Minutes PDF Icon

V. Metro Fare Policy

Mark Schofield, Office of Management and Budget Services, Metro

Adopted Metro Fare Policy Principles PDF Icon

VI. Silver Line Marketing Plan

Silver Line Marketing Plan PDF Icon

Lynn Bowersox, Asst. Genl. Mgr, Customer Service, Communications and Marketing, Metro

VII. Customer Pledge Discussuion

Metro Draft Customer Value Statement PDF Icon

Lynn Bowersox, Asst. Genl. Mgr, Customer Service, Communications and Marketing, Metro

VIII. RAC Customer Pledge Discussion/Council Draft Adoption

RAC Draft Customer Pledge PDF Icon

IX. Bus Public Hearings Recap

X. RAC Recruitment

XI. Upcoming Meetings/Announcements

XII. Open Mic

XIII. Adjournment