New tool allows Metro customers to get personalized ridership report
For the first time, Metro customers can get a personalized report of their Metro ridership for an entire year.
The new website, called Your 2023 Metro report, gives riders detailed information about their use of public transit last year including:
- Number of bus and rail trips
- Number of stations visited
- Miles they traveled on transit
- Most used bus route
- How much carbon dioxide emissions they saved by taking transit instead of driving or ride-hailing.
- How they rank against other Metro riders
“We know how much value transit brings to the region and the lives of our customers and this new tool will give riders a tangible idea of how much they used Metro in 2023.” Metro General Manager and Chief Executive Officer Randy Clarke said. “Every time you choose to take transit over driving, you're helping the DMV region to make strides toward our climate and safety goals and you’re saving time by not sitting in traffic.”
Clarke hopes the stats bring some friendly competition to social media, too. Clarke ranks in the top 1% of Metro riders in 2023.
Customers can visit wmata.com/yourmetroreport and enter their 20-digit SmarTrip number on the back of their card. The number can also be found in your Google or Apple Wallet.
Screenshot the results and share it on social media with the hashtag #Your2023MetroReport. Don’t forget to tag us -- @wmata on X, MetroForward on Instagram and Facebook.
This is the first year of the project and we hope to add more stats in the future, including more data for MetroAccess and more detailed information on bus and rail.
In 2023, Metro ridership increased more than 30% across Metrorail, Metrobus, and MetroAccess compared to 2022. The system had more than 226 million passenger trips. We thank all our customers for riding with #YourMetro.