Daily Service Report for Friday, March 13, 2020

Rush Hour Promise
92.7% of all Metrorail customers arrived on-time.
97.6% arrived within 5 min of expected time.
845 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:18 a.m. A Greenbelt-bound Yellow Line train at Pentagon was delayed 5 minutes due to an operational problem.

5:31 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed due to an operational problem. As a result, Green Line service was suspended between Branch Avenue and Naylor Road. Shuttle bus service was provided. Customers experienced delays up to 30 minutes until approximately 7:30 a.m.

5:33 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 8 minutes due to a signal problem.

6:16 a.m. A New Carrollton-bound Orange Line train at L'Enfant Plaza was delayed 4 minutes due to an operational problem.

7:15 a.m. A Wiehle-Reston East-bound Silver Line train at McLean was delayed 6 minutes due to an operational problem.

11:45 a.m. A New Carrollton-bound Orange Line train at Court House was delayed 8 minutes due to maintenance activity.

12:20 p.m. A New Carrollton-bound Orange Line train at Stadium-Armory was delayed 14 minutes due to an operational problem.

12:43 p.m. A 1B-bound Red Line train at Union Station was delayed 8 minutes due to an unauthorized person on the track.

1:43 p.m. A New Carrollton-bound Orange Line train at Minnesota Avenue was delayed 41 minutes due to police activity.

1:55 p.m. A Shady Grove-bound Red Line train at Wheaton did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

2:12 p.m. A Glenmont-bound Red Line train at Rockville was delayed 5 minutes due to a door problem.

3:24 p.m. A Greenbelt-bound Green Line train at College Park-U of MD was offloaded and turned back due to police activity. Passengers experienced an 8-minute delay.

5:07 p.m. A Shady Grove-bound Red Line train at Van Ness-UDC was delayed 12 minutes due to a medical emergency.

6:41 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 5 minutes due to an operational problem.

6:53 p.m. A Glenmont-bound Red Line train at Van Ness-UDC was delayed 6 minutes due to a track obstruction.

7:17 p.m. A Largo Town Center-bound Blue Line train at Capitol Heights was delayed 7 minutes due to a door problem.

7:52 p.m. A Glenmont-bound Red Line train at Fort Totten was delayed 6 minutes due to an operational problem.