Daily Service Report for Monday, February 24, 2020

Rush Hour Promise
94.5% of all Metrorail customers arrived on-time.
98.4% arrived within 5 min of expected time.
1,572 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:03 a.m. A Franconia-Springfield-bound Blue Line train approaching Van Dorn Street was delayed due to a brake problem which required the train to be recovered. As a result, Blue Line trains were single tracked between Van Dorn Street and Braddock Road. The incident train was moved to Van Dorn Street and offloaded. Customers experienced delays up to 65 minutes until approximately 7:45 a.m.

8:07 a.m. A Vienna-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

11:55 a.m. A Glenmont-bound Red Line train at Fort Totten was offloaded due to a brake problem. Passengers experienced a 13-minute delay.

12:30 p.m. A Glenmont-bound Red Line train at Wheaton was expressed for schedule adherence/improved train spacing.

3:35 p.m. A Shady Grove-bound Red Line train at Tenleytown-AU was offloaded due to a door problem. Passengers experienced a 5-minute delay.

6:47 p.m. A Branch Avenue-bound Green Line train at Georgia Ave-Petworth was delayed 8 minutes due to a medical emergency.

9:58 p.m. A Wiehle-Reston East-bound Silver Line train at West Falls Church was offloaded due to an operational problem. Passengers experienced a 20-minute delay.

10:56 p.m. A Largo Town Center-bound Blue Line train at Crystal City was delayed 4 minutes due to a door problem.