Daily Service Report for Thursday, February 20, 2020

Rush Hour Promise
94.2% of all Metrorail customers arrived on-time.
98.5% arrived within 5 min of expected time.
1,048 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:07 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 9 minutes due to an operational problem.

5:23 a.m. A Greenbelt-bound Green Line train at Archives was delayed 7 minutes due to police activity.

5:40 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:21 a.m. A Glenmont-bound Red Line train at Van Ness-UDC was delayed 5 minutes due to a medical emergency.

8:35 a.m. A Glenmont-bound Red Line train at Van Ness-UDC was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

12:02 p.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 8 minutes due to a door problem.

12:04 p.m. A Branch Avenue-bound Green Line train at Prince George's Plaza was delayed 5 minutes due to police activity.

1:14 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 5 minutes due to maintenance activity.

2:15 p.m. A Largo Town Center-bound Blue Line train at L'Enfant Plaza was delayed 5 minutes due to an equipment problem.

2:33 p.m. A Wiehle-Reston East-bound Silver Line train at Court House was offloaded due to a door problem. Passengers experienced a 12-minute delay.

3:26 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 6 minutes due to an operational problem.

4:15 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

4:18 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:52 p.m. A Glenmont-bound Red Line train at Takoma was delayed 5 minutes due to a medical emergency.