Daily Service Report for Tuesday, February 18, 2020

Rush Hour Promise
94.2% of all Metrorail customers arrived on-time.
98.7% arrived within 5 min of expected time.
970 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:06 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 7 minutes due to an operational problem.

7:29 a.m. A Franconia-Springfield-bound Blue Line train at Addison Road was delayed 4 minutes due to police activity.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:52 a.m. A Wiehle-Reston East-bound Silver Line train at Metro Center was delayed 5 minutes due to police activity.

9:49 a.m. A New Carrollton-bound Orange Line train at Stadium-Armory was offloaded due to an operational problem. Passengers experienced a 9-minute delay.

11:07 a.m. A New Carrollton-bound Orange Line train at East Falls Church was delayed 5 minutes due to maintenance activity.

12:44 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 4 minutes due to an operational problem.

4:24 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

6:11 p.m. A Greenbelt-bound Green Line train at L'Enfant Plaza was delayed 4 minutes due to police activity.

6:27 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:30 p.m. A Greenbelt-bound Green Line train at Columbia Heights was delayed 4 minutes due to a medical emergency.

9:05 p.m. A Shady Grove-bound Red Line train at Van Ness-UDC was delayed 8 minutes due to a signal problem.