Daily Service Report for Friday, February 14, 2020

Feb 14, 2020

Rush Hour Promise
87.5% of all Metrorail customers arrived on-time.
94.2% arrived within 5 min of expected time.
7,580 (or 1.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

12:00 a.m. A Branch Avenue-bound Green Line train at Navy Yard-Ballpark was delayed 6 minutes due to police activity.

7:15 a.m. A Vienna-bound Orange Line train at Minnesota Avenue was delayed 11 minutes due to a signal problem.

8:18 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

11:24 a.m. A Shady Grove-bound Red Line train at Wheaton was delayed 12 minutes due to a signal problem.

4:01 p.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

4:41 p.m. A Huntington-bound Yellow Line train at Pentagon City was delayed 19 minutes due to a medical emergency.

4:57 p.m. A Franconia-Springfield-bound Blue Line train at Crystal City was expressed for schedule adherence/improved train spacing.

4:59 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

5:03 p.m. A Wiehle-Reston East-bound Silver Line train at Benning Road was offloaded due to a brake problem. Passengers experienced a 27-minute delay.

5:10 p.m. A New Carrollton-bound Orange Line train at Minnesota Avenue was offloaded due to a report of a person struck by the train. As a result, Orange Line service was suspended between Cheverly and Stadium-Armory. At approximately 6:15 p.m. Orange Line trains were single tracked between Cheverly and Stadium-Armory. Customers experienced delays up to 40 minutes until approximately 7:30 p.m.

6:24 p.m. A Greenbelt-bound Green Line train at Prince George's Plaza was delayed due to striking an animal. As a result, Green Line trains were single tracked between Prince George's Plaza and College Park. Customers experienced delays up to 20 minutes until approximately 10:30 p.m.

6:58 p.m. A Franconia-Springfield-bound Blue Line train at Pentagon City was offloaded due to a door problem. Passengers experienced a 9-minute delay.

7:16 p.m. A Greenbelt-bound Yellow Line train at Ronald Reagan Washington National Airport was offloaded due to an equipment problem. Passengers experienced a 23-minute delay.