Daily Service Report for Thursday, February 13, 2020

Rush Hour Promise
93.8% of all Metrorail customers arrived on-time.
98.5% arrived within 5 min of expected time.
1,150 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:34 a.m. A Huntington-bound Yellow Line train at Crystal City was delayed 7 minutes due to a door problem.

6:48 a.m. A Huntington-bound Yellow Line train at Eisenhower Avenue was expressed for schedule adherence/improved train spacing.

6:50 a.m. A Greenbelt-bound Green Line train at L'Enfant Plaza was delayed 7 minutes due to a medical emergency.

8:43 a.m. A Shady Grove-bound Red Line train at Van Ness-UDC was delayed 4 minutes due to an operational problem.

11:05 a.m. A Franconia-Springfield-bound Blue Line train at Addison Road was delayed 8 minutes due to maintenance activity.

4:29 p.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

4:31 p.m. A Glenmont-bound Red Line train at Takoma was delayed 6 minutes due to police activity.

4:44 p.m. A Glenmont-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:05 p.m. A Greenbelt-bound Yellow Line train at Pentagon City was offloaded due to a brake problem. Passengers experienced an 11-minute delay.

8:38 p.m. A Vienna-bound Orange Line train at Landover was delayed due to fire department activity outside Deanwood. As a result, Orange Line trains were single tracked between Stadium-Armory and Cheverly. Customers experienced delays up to 20 minutes.