Daily Service Report for Monday, February 10, 2020

Rush Hour Promise
93.0% of all Metrorail customers arrived on-time.
98.3% arrived within 5 min of expected time.
1,267 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:44 a.m. A Wiehle-Reston East-bound Silver Line train at Greensboro was offloaded due to an equipment problem. Passengers experienced a 17-minute delay.

5:45 a.m. A Largo Town Center-bound Silver Line train at Greensboro was offloaded due to a medical emergency. Passengers experienced a 17-minute delay.

6:12 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:25 a.m. A Franconia-Springfield-bound Blue Line train at Rosslyn was expressed for schedule adherence/improved train spacing.

3:45 p.m. A Greenbelt-bound Green Line train at Archives was delayed 5 minutes due to police activity.

5:23 p.m. A Glenmont-bound Red Line train at Fort Totten was delayed 6 minutes due to an operational problem.

7:02 p.m. A Wiehle-Reston East-bound Silver Line train at McPherson Square was delayed 14 minutes due to a medical emergency.

7:29 p.m. A Largo Town Center-bound Blue Line train at Pentagon was rerouted to Mt. Vernon Square due to a medical emergency. Passengers experienced an 8-minute delay.

10:26 p.m. A Largo Town Center-bound Silver Line train at McPherson Square was delayed 7 minutes due to police activity.