Daily Service Report for Friday, February 07, 2020

Rush Hour Promise
93.4% of all Metrorail customers arrived on-time.
98.1% arrived within 5 min of expected time.
1,650 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:23 a.m. A Glenmont-bound Red Line train at Takoma was offloaded due to a report of sparks. The report was unfounded. Passengers experienced an 8-minute delay.

8:47 a.m. A Glenmont-bound Red Line train at Twinbrook was offloaded due to an equipment problem. Passengers experienced a 7-minute delay.

11:07 a.m. A Franconia-Springfield-bound Blue Line train at Crystal City was offloaded due to a door problem. Passengers experienced a 12-minute delay.

11:08 a.m. A Glenmont-bound Red Line train at Bethesda was delayed 4 minutes due to maintenance activity.

11:30 a.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

5:22 p.m. A Largo Town Center-bound Silver Line train at East Falls Church was delayed 4 minutes due to an operational problem.

5:51 p.m. A Branch Avenue-bound Green Line train at L'Enfant Plaza was offloaded due to a brake problem. Passengers experienced a 15-minute delay.

5:53 p.m. A Wiehle-Reston East-bound Silver Line train at Ballston-MU was delayed 5 minutes due to police activity.

6:22 p.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.

6:28 p.m. A Branch Avenue-bound Green Line train at Naylor Road was expressed for schedule adherence/improved train spacing.

10:27 p.m. A Greenbelt-bound Green Line train at West Hyattsville was delayed 9 minutes due to police activity.