Daily Service Report for Wednesday, January 29, 2020

Rush Hour Promise
92.0% of all Metrorail customers arrived on-time.
98.3% arrived within 5 min of expected time.
1,105 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:52 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 7 minutes due to a signal problem.

8:24 a.m. A New Carrollton-bound Orange Line train at Rosslyn was delayed 7 minutes due to a medical emergency.

8:46 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to a medical emergency.

9:57 a.m. A Shady Grove-bound Red Line train at White Flint was offloaded due to a report of smoke. The report was unfounded. Passengers experienced a 12-minute delay.

10:12 a.m. A New Carrollton-bound Orange Line train at Landover was offloaded due to a brake problem. Passengers experienced a 16-minute delay.

1:28 p.m. A Glenmont-bound Red Line train at Grosvenor-Strathmore was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

5:31 p.m. A Wiehle-Reston East-bound Silver Line train at East Falls Church was delayed 26 minutes due to an operational problem.

6:06 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 4 minutes due to a brake problem.

6:13 p.m. A Vienna-bound Orange Line train at Rosslyn was delayed 5 minutes due to police activity.

7:33 p.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was delayed 5 minutes due to police activity.