Daily Service Report for Monday, January 27, 2020

Rush Hour Promise
94.0% of all Metrorail customers arrived on-time.
98.6% arrived within 5 min of expected time.
874 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

9:06 a.m. A Glenmont-bound Red Line train at Grosvenor-Strathmore was delayed 6 minutes due to a door problem.

4:14 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 4 minutes due to a door problem.

4:35 p.m. A Shady Grove-bound Red Line train at Union Station was delayed 5 minutes due to police activity.

9:55 p.m. A Branch Avenue-bound Green Line train at L'Enfant Plaza was offloaded due to a medical emergency. Passengers experienced an 18-minute delay.

10:26 p.m. A Branch Avenue-bound Green Line train at Waterfront was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.