Daily Service Report for Thursday, January 23, 2020

Rush Hour Promise
87.8% of all Metrorail customers arrived on-time.
94.4% arrived within 5 min of expected time.
13,405 (or 2.0% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:13 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 6 minutes due to a door problem.

6:33 a.m. A Wiehle-Reston East-bound Silver Line train at Rosslyn was delayed 4 minutes due to an operational problem.

8:07 a.m. A Greenbelt-bound Yellow Line train at L'Enfant Plaza was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

9:11 a.m. A Greenbelt-bound Green Line train at Congress Heights was delayed 9 minutes due to police activity.

9:35 a.m. A Largo Town Center-bound Silver Line train at East Falls Church was offloaded due to an operational problem.

9:52 a.m. A Wiehle-Reston East-bound Silver Line train at West Falls Church was offloaded due to an equipment problem. Passengers experienced a 24-minute delay.

11:02 a.m. A Greenbelt-bound Yellow Line train at Mt Vernon Square was delayed 13 minutes due to a signal problem.

5:16 p.m. A Largo Town Center-bound Silver Line train at Court House was delayed due to a report of a person struck by train. As a result, Orange Line trains were single tracked between Clarendon and Foggy Bottom. Silver Line trains were operated between Wiehle-Reston East and Ballston. Train service was suspended at 5:30 p.m. for approximately 20 minutes. Customers experienced delays up to 25 minutes until 7:45 p.m.

5:45 p.m. A Huntington-bound Yellow Line train at Anacostia was delayed 6 minutes due to an operational problem.

9:33 p.m. A Franconia-Springfield-bound Blue Line train at Federal Triangle was delayed 4 minutes due to a door problem.