Daily Service Report for Tuesday, January 14, 2020

Rush Hour Promise
91.0% of all Metrorail customers arrived on-time.
96.9% arrived within 5 min of expected time.
5,088 (or 0.8% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:31 a.m. A Branch Avenue-bound Green Line train at Columbia Heights did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

7:52 a.m. A Largo Town Center-bound Blue Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

8:53 a.m. A Glenmont-bound Red Line train at Dupont Circle was delayed 4 minutes due to a medical emergency.

9:57 a.m. A Shady Grove-bound Red Line train at Friendship Heights was delayed 5 minutes due to police activity.

1:00 p.m. A Largo Town Center-bound Blue Line train at Eastern Market was delayed 4 minutes due to a medical emergency.

1:16 p.m. A New Carrollton-bound Orange Line train at Federal Center SW was delayed 7 minutes due to a signal problem.

4:12 p.m. A Huntington-bound Yellow Line train at Pentagon was offloaded due to a medical emergency. As a result, Blue Line trains were single tracked between Arlington Cemetery and Pentagon City. Passengers experienced delays up to 25 minutes.

8:06 p.m. A Greenbelt-bound Green Line train at Southern Avenue was offloaded due to a medical emergency. Passengers experienced a 12-minute delay.

11:18 p.m. A Franconia-Springfield-bound Blue Line train at Eastern Market was delayed 16 minutes due to an equipment problem.

11:22 p.m. A Largo Town Center-bound Blue Line train at Federal Center SW was offloaded due to maintenance activity. Passengers experienced an 11-minute delay.