Daily Service Report for Monday, January 13, 2020

Rush Hour Promise
94.3% of all Metrorail customers arrived on-time.
98.5% arrived within 5 min of expected time.
927 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

12:46 p.m. A Branch Avenue-bound Green Line train at U Street was offloaded due to a report of sparks. As a result, Green Line trains were single tracked between Fort Totten and Georgia Ave-Petworth and Yellow Line trains operated between Huntington and Mt Vernon Sq. Customers experienced delays up to 20 minutes until approximately 2:30 p.m.

4:19 p.m. A Largo Town Center-bound Silver Line train at Stadium-Armory was offloaded due to a door problem. Passengers experienced an 8-minute delay.

4:39 p.m. A Largo Town Center-bound Silver Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

5:08 p.m. A Branch Avenue-bound Green Line train at Southern Avenue was delayed 4 minutes due to a medical emergency.

5:29 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 5 minutes due to an operational problem.

5:53 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 5 minutes due to an operational problem.

6:26 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

10:13 p.m. A Huntington-bound Yellow Line train at Greenbelt was delayed 6 minutes due to an operational problem.