Daily Service Report for Monday, January 06, 2020

Rush Hour Promise
94.8% of all Metrorail customers arrived on-time.
98.8% arrived within 5 min of expected time.
1,001 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

12:26 p.m. A Glenmont-bound Red Line train at Bethesda was delayed 6 minutes due to police activity.

2:37 p.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was offloaded due to a door problem. Passengers experienced a 9-minute delay.

3:15 p.m. A Largo Town Center-bound Blue Line train at Pentagon was expressed for schedule adherence/improved train spacing.

10:38 p.m. A Glenmont-bound Red Line train at Takoma was delayed 20 minutes due to a signal problem.

11:44 p.m. A Franconia-Springfield-bound Blue Line train at Pentagon was offloaded due to a medical emergency. Passengers experienced a 13-minute delay.