Metro’s Board Approves $4.8B Budget, Simplifies Fares and Increases Frequency of Service; Redesign of Better Bus Network

Today, Metro’s Board of Directors approved the $4.8 billion capital and operating budget for fiscal year (FY) 2024 which supports increased bus and rail services, simplifies fares for customers, creates a new low-income fare program, caps MetroAccess fares at $4, furthers the Better Bus Initiative and enhances safety measures.

Additionally, the $2.4 billion capital budget allocates funds to invest in infrastructure projects and sustainability efforts to ensure #YourMetro is safe, reliable and efficient. This includes building new bus garages to support a zero-emission bus fleet, new Metrobuses and MetroAccess vehicles, advancing Metro’s new 8000-series railcars, technology upgrades to support next generation train systems and development of Blue, Orange and Silver rail line corridor improvements.

“The FY 2024 budget focuses on optimizing Metro services while continuing to invest in long term infrastructure and sustainability projects,” said Metro General Manger and CEO Randy Clarke. “With this budget, we are proud to invest in more frequent rail and bus service and a better customer experience, maximizing the value we deliver to the region with available resources.”

“This budget represents Metro’s continued commitment to provide safe, reliable, affordable and sustainable service by creating a more simplified and equitable fare system, optimizing the frequency of Metrobus and Metrorail services and increasing public safety throughout the transit system,” said WMATA Board Chair Paul C. Smedberg. “And while this budget represents a big leap forward, Metro will continue looking for additional ways to be responsive to our customers’ and the region’s needs as the DMV continues to grow and evolve.”

The approved budget is a major step forward in providing customers with a better rail and bus network. Once fully implemented, 75 percent of rail customer trips will have service every six minutes or better. The popular high frequency bus network will expand to 21 lines, serving half of bus customers with Metro’s most frequent all – day service. The result will be a more useful network, offering better access to jobs and other destinations. These improvements address our customers' top priorities and support the redesigning of Metro’s Better Bus Network.

Green and Yellow line trains will arrive every six minutes all day. This budget delivers the highest amount of trains in Metro's history on the Southern Green Line. Yellow Line trains will operate between Huntington and Mt Vernon Square only. The Yellow Line turnback starts on May 7, 2023, with the reopening of the Yellow Line Bridge. In addition, Orange Line trains will operate every 7.5 minutes on average during peak service and every 10 minutes during off-peak service. Printed system maps representing the new changes will be gradually rolled out in the coming months and posted in stations to reflect the Yellow Line service change and new Potomac Yard station. Updates on digital signage will immediately be reflected.

Metro aims to improve bus service reliability and frequency, increase equity and provide more efficient transit services to meet the needs of the community. The following bus lines will increase frequency and expand access:

• The B2 route will increase frequency to every 12 minutes all day.
• The A12 route will be restructured and extended into two routes connecting to the Downtown Largo and New Carrollton Stations, both operating every 20 minutes.
• The 16M service will be a restructuring of the existing 16G and 16H service, connecting Skyline City to National Landing along Columbia Pike every 12 minutes all day.
• Route 11C will be replaced by a reinstated Route 11Y, charging Express fare, with service every 24 minutes during peak periods.

The implementation of new simplified fares for rail and paratransit customers allows transit to be more affordable for the majority of Metro’s customers and aims to increase ridership and revenue. For the first time, MetroAccess fare will be capped at $4.

“This is a win for customers,” said Board member Sarah Kline. “We know MetroAccess serves our most vulnerable populations. To make this change for customers who use this service really does highlight our focus on equity across all Metro services.”

Customers who travel the longest distance will experience maximum Metrorail fares at $6 on weekdays and $2 on late nights and weekends which will eliminate weekday peak and off-peak fares. Metro also will launch a first-time region-wide low fare program that offers customers enrolled in the Supplemental Nutrition Assistance Program (SNAP) a 50 percent discount on trips.

In addition, the Board of Directors proposed an amendment to the FY 24 budget which will waive the $2 fee for Senior SmarTrip cards after Metro staff conducts a Title VI equity analysis and public participation and the Board of Directors approves the report. If approved, it will eliminate the $2 fee assessed for a card.

While Metrorail service changes approved in the FY24 budget are expected to be implemented during the summer and fall 2023 as more railcars and operators become available, Metrobus changes, simplified fares and Metro’s first low-income fare programs are scheduled to take effect on or about July 1, 2023.

Metro continues to support enhanced safety measures and operation initiatives.

Metropolitan Transit Police Department (MTPD) recently began deploying body-worn cameras to officers to provide more openness and transparency for Metro customers as well as collaborating with local law enforcement jurisdictions to increase visibility throughout the authority.Budget includes the addition of Crisis Intervention Specialists.

The budget also funds the creation of the Metro Integrated Communications Center, a one-stop-shop to improve communication and coordination among operations. This will consolidate Metro’s rail, bus, police, video, maintenance, power and elevator and escalator operations into a single location working side-by-side in real time to enhance the customer experience throughout the system.