MetroAccess to resume service on Wednesday
MetroAccess paratransit service for customers with disabilities will resume service on Wednesday morning. The MetroAccess reservations call center has reopened as of noon today (Tuesday) to assist customers with scheduling trips for Wednesday and future dates.
Due to the nature of MetroAccess service, where vehicles
often travel on secondary or tertiary streets, customers may experience
lengthier trip times due to road conditions. In some cases,
"door-to-door" service may be unavailable where driveways or
sidewalks have not been cleared of snow and ice. In such cases, the driver will
provide "curb-to-curb service" instead.
Customers with subscription trips reserved for Wednesday who would prefer not to travel are encouraged to call the MetroAccess call center to cancel as soon as possible.