Metro Safety Community Toolkit
At Metro, safety is one of our core values. We're working to ensure our stations, railcars and bus fleets are well-maintained. We're also doing everything we can to prevent and deter crime within the system. As a community partner, we appreciate your help in spreading the word about our ongoing initiatives.
Below are some of our recent and ongoing safety efforts, as well as social media language and creative assets to use and share with your organization.
Social Media copy for all initiatives
General Safety efforts
Over the past year, Metro Transit Police Department (MTPD) has partnered with law enforcement agencies throughout the region to put more officers on buses and trains as well as in and around stations.
Bus Courtesy Stops
From 9 PM to 5 AM, customers can request a stop along the route between the usual stops.
Monitoring and Communication - Rail
The Metro Integrated Control and Communications Center (MICC) brings all facets of our operations into one room and allows us to monitor and better respond to incidents in real-time. We can view all video footage from stations, trains and buses from the command center. It's also where we receive emergency calls and texts to MyMTPD.
Monitoring and Communication - Bus
Crisis Intervention Specialists
Our trained specialists are here to assist customers who are experiencing mental or physical challenges and need to be connected to the appropriate resources.
Rail Station Lighting
We have installed new lights that make it up to 10x brighter within our rail stations.
Digital Bus Signage
We have added screens with clear, detailed information at our bus stops and in stations.