Metro Delivers $120 Million in Savings and Record Ridership in FY2025

Metro is announcing a strong close to fiscal year 2025, achieving $120 million in savings while delivering record ridership growth and national recognition for service excellence.

Metro customers took 264 million trips, a 9% increase over FY24 and 16% above budget projections, generating $462 million in passenger revenue. Rail ridership rose to 139 million trips and Bus reached 124 million, both well above projections.

“Metro continues to prove that we can deliver safe, frequent, and reliable service while managing costs responsibly,” said Metro General Manager and CEO Randy Clarke. “This year we moved more people, saved more money, and reinvested in the system our region depends on. These results show what’s possible when efficiency and the customer experience go hand in hand.”

Savings and efficiencies

Metro ended FY25 with $120 million in total savings, including $28 million in one-time operating reductions and $92 million reinvested in the Six-Year Capital Program. Metro closely managed operating expenses through a cost efficiency task force that implemented recurring savings of $50 million, wage freezes for non-represented employees and two of Metro’s largest unions saving $38 million, along with service optimization for $20 million in savings.

Service milestones and recognition

FY25 also marked major system improvements and industry honors. Metro was named Outstanding Public Transportation Agency by the American Public Transportation and received the International Sanitary Supply Association’s inaugural Spotless Space of the Year award.

Key accomplishments included:

• Launch of the Better Bus Network and Tap. Ride. Go. contactless fare payment
• Reintroduction of Automatic Train Operation (ATO) for the first time in 15 years
• Modernization of faregates at all 98 Metrorail stations and installation of new fareboxes on 1,500 buses
• Deployment of 185 new MetroAccess minivans and 49 next-generation vehicles
• Major rail fleet maintenance, including scheduled work and wheelset replacement on 358 7000-series railcars

“Prudent stewardship of resources and a spirit of innovation have contributed significantly to Metro’s success this past year,” said Metro Board Chair Valerie Santos. “We are proving that smart, accountable management leads to better service and real results. The path ahead requires stable, dedicated funding—so we can build on this progress and deliver a world-class system for our communities.”

Looking ahead

In FY26, Metro is building on last year’s strong performance by adding peak Metrorail capacity to address ridership growth, opening earlier on weekend mornings and closing later on weekend late nights and extending half of Yellow Line trains to Greenbelt in December. Also, in FY26, the agency will be extending Tap. Ride. Go. to Metrobus, while continuing to modernize and improve efficiency. At same, Metro emphasized the urgent need to address the capital funding cliff in FY26, warning that a long-term funding solution is essential to sustain modernization and system reliability.