Metro Center Escalator Replacement
Updated: 10/26/2026
Advisory Effective: Nov 8, 2026 – Apr 15, 2027
On November 8, 2026, Metro will replace the escalators at the Metro Center Station. The project will replace the escalators with brand-new models that are more durable and reliable. The escalators are being installed as part of an ongoing effort to replace 139 escalators across the Metrorail system by 2028.
Customer Information
- One set of escalators will be replaced at a time.
- All station entrances, elevators, stairs, and adjacent escalators will remain open.
- For your safety, stay clear of the construction zone and follow all posted signs.
Stay Informed
- Visit our Elevator Modernization | WMATA project page
- Call Customer Care at 202-GO-METRO (202-466-3876, TTY 202-962-2033), M-F, 7am-8 pm; Sat-Sun, 8 am-8 pm. Automated information is available 24/7
- Sign up for free MetroAlerts text and/or email messages to receive customized service information
- Download our new, free mobile app MetroPulse for real-time service information, live chat, and more
Get in touch with Metro
Call, text, or chat
Call or text:
202-GO-METRO (202-466-3876)
TTY 202-962-2033
Or, chat with us.
Live Customer Support: Monday - Friday, 7 am - 8 pm; Saturday - Sunday, 8 am - 8 pm.
Rider information
- Visit Rider Tools to get next train and bus information.
- Sign up for Metro Alerts to get notified about rail, bus, and access service issues via text and email.
- Download the Metro Pulse app to track real-time bus and train status, trip plan, live chat, and more.
On social media
- Follow @wmata, @metrorailinfo, and @metrobusinfo on X.
- Follow @wmata.com, @metrorailinfo, @metrobusinfo on Bluesky.
- Follow @metroforward on Instagram, @metroforward on Facebook, @metroforward on YouTube, and @wmata on TikTok.