Metro Launches Better Bus Partner Program in Support of Upcoming Better Bus Network Service Changes 

Community-based outreach campaign invites regional partners to help customers prepare for the launch of the redesigned bus network on June 29 

Metro is seeking participants for its “Better Bus Partner” program, a new outreach initiative in support of upcoming Metrobus service changes.

Metro is redesigning the entire Metrobus system for the first time in history to provide more frequent, consistent bus service. Under the new bus network, every Metrobus route will change beginning June 29. The extent of the changes varies by route.

To help customers prepare, Metro is enlisting local organizations, businesses, schools, government agencies, senior centers, recreation centers and more to become Better Bus Partners. 

“Metro can’t do this alone – and thankfully, we don’t have to,” said Metro General Manager and CEO Randy Clarke. “We are grateful to have such dedicated regional partners who know their neighborhoods and understand their communities. Having our partners help spread the word, helps inform as many customers as possible about the new network.”

Better Bus Partners will help prepare their communities for launch day, distribute materials about the new bus network (route maps, schedules), and monitor and report missing or outdated bus stop signage.

“The launch of Better Bus is a historic step forward for public transit in our region, as it’s our first comprehensive network redesign of Metrobus,” said Metro Board Chair Valerie Santos. “This transformation will take all of us—local leaders, businesses, and community members—working together to support riders as they navigate these changes and plan new trips. We're proud to lead this regional collaboration to deliver a system that better serves our communities, operates more efficiently, and moves us closer to building a world-class transit network.”

What Partners Receive: 

• Printed maps, flyers, posters, and yard signs delivered and restocked by us.
• Tabletop acrylic display holder to display print material.
• Premium Partner Swag Bag - Partner branded clear totes, coffee mugs, stickers, microfiber, magnets, and more!
• Recognition on Metro channels and a possible surprise visit by Metro leadership!
• Communications toolkit with prepared copy and images in English and Spanish.
• Monthly Better Bus Dispatch newsletters to stay informed about the launch.
• Dedicated support from a Metro liaison.

What's Your Commitment?

• Participate as a Partner through September 30, 2025.
• Share and display print materials in your space.
• Promote awareness on existing social media accounts, newsletter, and/or other communication channels.

• Optional

  - Monitor and report signage and/or maintenance issues for your partner bus stops.

How to Get Involved: 

Becoming a Better Bus Partner is easy and impactful. If your organization has a publicly accessible space, you're eligible to help your community navigate Metro’s new bus network launching June 29. Partners receive free materials, swag, and recognition while turning their spaces into trusted transit information hubs.

Sign up now by completing the

Better Bus Partner Registration Form

or email us at

BetterBus@wmata.com

with any questions. For full program details, visit

wmata.com/BetterBusPartner

.