Mickey W

Mickey is an everyday customer who depends on the system because she has epilepsy and can't drive. Metro is essential for her independence and her ability to move through life fully on her own terms. She lives in Adams Morgan and uses both the train and the bus, including the Red, Orange, and Silver lines, along with the D72 and D74.

She plays on a women's hockey team in Ballston and regularly travels with her full gear across the system. Metro connects her to her community, letting her show up for her team and maintain relationships across the region.

Mickey taps because she sees Metro as a public service. As someone who relies on it for her own mobility, she knows paying her fare helps keep the system running for everyone who depends on it.