Bus Shelter Installation project to begin at Fort Totten, Brookland-CUA, Rhode Island Ave, and Addison Road

These new shelters are part of Metro’s Better Bus program to improve the Metrobus experience for all customers. Aging bus shelters throughout the Metro system are beginning to show deteriorating conditions. Decades of wear-and-tear, unavailable replacement parts, and instances of vandalism have made the shelters no longer repairable; therefore, Metro is investing in a new shelter design which will provide safe, durable, and reliable bus shelters for customers while maintaining accessibility for all.

The new shelters are designed to meet all ADA requirements and built using materials that are durable and easier to repair and maintain. Each shelter provides customer amenities for comfort, safety, and security. These include translucent walls and LED lighting, monitors showing real-time information and benches. The bus shelter installation project is funded through a federal grant that will replace over 200 shelters across the region. Metro has collaborated closely with contractors and vendors to expedite the installation process and identify design efficiencies. This collaboration has resulted in cost savings of more than 69% compared to previous designs and installations, without impacting customer convenience and features.

To minimize customer impacts, bus shelters will be installed in phases at each Metrorail station. Bus bays where the shelters are under construction will temporarily close and be relocated for approximately 2 weeks. Customers should review station advisories and follow posted signage at each station. Please allow additional travel time to access temporary bus stop locations. Station entrances and exits will not be impacted during construction.

The anticipated schedule for bus shelter replacements is as follows:

• Fort Totten 
•  Phase 1 – April 22, 2024 – May 10, 2024 
•  Bus bays A, B, C, and K 
  
  
•  Phase 2 – May 13, 2024 – May 28, 2024 
•  Bus bays D, E, F, G, H and J 
  
  
•  Brookland-CUA 
•  Phase 1 – May 13, 2024 – June 2024 
•  Bus Bays A, B and C 
  
  
•  Phase 2 – June – July 2024 
•  Bus bays D, E, F, G, H, and J 
  
  
•  Rhode Island Ave 
• Phase 1 – May – June 2024 
• Bus bays A, B, and C 
  
  
•  Phase 2
•  Bus Bays D, E, and F 
   
• Addison Road
• Phase 1 – June – July 2024
• Bus bays A and B
  
  
•  Phase 2 
•  Bus Bays C and
  
  
• Phase 3 
•  Bus Bay E
  
  

 Additional information can be found on the Better Bus Initiative Bus Stop and Shelter Improvements webpage. Customers are also encouraged to sign up for MetroAlerts text or email messages to receive project updates and service information. Our customer service team is also available to assist with your questions. Representatives are available weekdays from 7 a.m. until 8 p.m. and weekends from 8 a.m. to 8 p.m. by calling 202-637-7000 (automated information available 24/7), via chat online at wmata.com, email, and through our social media channels. Follow us on X @wmata, @Metrorailinfo @Metrobusinfo.