Making improvements to more than just the platforms under your feet
As part of the Platform Improvement Project, with each completed station you'll find safer and more accessible platforms, along with an enhanced station experience that will bring a higher level of safety, convenience and communication.
Stations will feature new hexagonal tiles that are slip-resistant and match the original station tile design. These new tiles are being placed throughout the stations – on the platforms and in the mezzanines. The tiles are produced through a process called wire-cutting, which provides better traction in wet conditions.
New platform shelters
Stainless-steel platform shelters equipped with charging ports are also being installed. Each shelter will have new windscreens to provide protection from the elements. The digital displays will replace static maps and have the capability to display dynamic content such as service alerts, important messages and emergency information, if needed.
The Passenger Information Display Screens (PIDS) that scroll through next arriving trains, service alerts and other announcements are being upgraded to 55-inch screens. There will also be twice as many on each platform, making them more visible from more areas on the platform.
Full list of customer experience improvements
- Slip-resistant tiles on platforms and mezzanines
- New stainless-steel platform shelters with digital displays and USB charging ports
- Upgraded passenger information displays (PIDs)
- Improved platform speakers and PA system equipment
- New canopy roofing/skylights
- Refinished and new ceiling panels
- New platform surveillance system (CCTV) to enhance customer safety
- New passenger call button to directly contact station managers and operation control center
- Brighter, energy efficient LED lighting and lighted handrails
- Station cleaning and painting
- Renovated bathrooms
- Concrete repairs
- Fire/life/safety enhancements