Daily Service Report for Monday, December 30, 2019

Rush Hour Promise
92.3% of all Metrorail customers arrived on-time.
98.1% arrived within 5 min of expected time.
516 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:18 a.m. A Glenmont-bound Red Line train at Dupont Circle was delayed 6 minutes due to an operational problem.

7:20 a.m. A Franconia-Springfield-bound Blue Line train at Morgan Boulevard was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

8:10 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:18 a.m. A Largo Town Center-bound Blue Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

11:49 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

12:14 p.m. A New Carrollton-bound Orange Line train at Ballston-MU was delayed 5 minutes due to a door problem.

12:52 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 4 minutes due to a brake problem.

3:51 p.m. A Glenmont-bound Red Line train at Cleveland Park was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

3:54 p.m. A Greenbelt-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

4:56 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 4 minutes due to an operational problem.

4:56 p.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

5:36 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 4 minutes due to an operational problem.

5:36 p.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

10:51 p.m. A Glenmont-bound Red Line train at Glenmont was delayed 5 minutes due to maintenance activity.