Daily Service Report for Friday, December 27, 2019

Rush Hour Promise
91.5% of all Metrorail customers arrived on-time.
97.6% arrived within 5 min of expected time.
471 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:27 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 7 minutes due to an operational problem.

7:31 a.m. A New Carrollton-bound Orange Line train at Landover was expressed for schedule adherence/improved train spacing.

8:12 a.m. A New Carrollton-bound Orange Line train at Landover was expressed for schedule adherence/improved train spacing.

8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

12:22 p.m. A Branch Avenue-bound Green Line train at Branch Avenue was delayed 12 minutes due to a signal problem.

2:06 p.m. A Shady Grove-bound Red Line train at Forest Glen was delayed 14 minutes due to a door problem.

6:21 p.m. A Glenmont-bound Red Line train at Medical Center was offloaded due to a brake problem. Passengers experienced a 5-minute delay.