Daily Service Report for Tuesday, December 17, 2019

Rush Hour Promise
91.8% of all Metrorail customers arrived on-time.
98.0% arrived within 5 min of expected time.
1,801 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:13 a.m. A Greenbelt-bound Green Line train at Suitland was delayed 7 minutes due to a signal problem.

5:15 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 21 minutes due to an operational problem.

5:23 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 7 minutes due to a signal problem.

6:52 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:18 a.m. A Shady Grove-bound Red Line train at Brookland-CUA was delayed 4 minutes due to a door problem.

7:56 a.m. A Vienna-bound Orange Line train at Metro Center was delayed 5 minutes due to an operational problem.

11:10 a.m. A Glenmont-bound Red Line train at Brookland-CUA was delayed 5 minutes due to maintenance activity.

11:30 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 6 minutes due to a brake problem.

5:13 p.m. A Largo Town Center-bound Blue Line train at L'Enfant Plaza was delayed 7 minutes due to an operational problem.

5:23 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:32 p.m. A Glenmont-bound Red Line train at Metro Center was due to an equipment problem. Passengers experienced a 6-minute delay.

10:09 p.m. A Greenbelt-bound Green Line train at Prince George's Plaza was delayed 17 minutes due to a medical emergency.