Daily Service Report for Monday, December 09, 2019

Rush Hour Promise
86.4% of all Metrorail customers arrived on-time.
95.5% arrived within 5 min of expected time.
3,421 (or 0.6% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:15 a.m. A Wiehle-Reston East-bound Silver Line train at Smithsonian was delayed due to an object on the track. Several trains were single tracked around the incident. Customers experienced delays up to 15 minutes until approximately 6:00 a.m.

5:43 a.m. A Largo Town Center-bound Blue Line train at Pentagon was offloaded and rerouted to Mt. Vernon Square for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

6:13 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 4 minutes due to an operational problem.

6:23 a.m. A Franconia-Springfield-bound Blue Line train at King St-Old Town was expressed for schedule adherence/improved train spacing.

7:41 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:38 a.m. A Shady Grove-bound Red Line train at Farragut North was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

12:54 p.m. A Franconia-Springfield-bound Blue Line train at Farragut West was offloaded due to a person struck by the train. As a result, rail service was temporarily suspended, and shuttle bus service was provided between Metro Center and Foggy Bottom. Silver Line trains operated between Wiehle-Reston East and Ballston only. Customers experienced delays up to 30 minutes until approximately 4:00 p.m.

3:19 p.m. A Shady Grove-bound Red Line train at Wheaton was offloaded due to a door problem. Passengers experienced a 9-minute delay.

8:57 p.m. A Greenbelt-bound Yellow Line train at Prince George's Plaza was offloaded due to striking a deer. Passengers experienced a 10-minute delay.

9:18 p.m. A Branch Avenue-bound Green Line train at West Hyattsville was offloaded due to striking a deer. Passengers experienced a 16-minute delay.

10:36 p.m. A Franconia-Springfield-bound Blue Line train at Metro Center was offloaded due to a brake problem. Passengers experienced a 26-minute delay.