Daily Service Report for Thursday, December 05, 2019

Rush Hour Promise
88.4% of all Metrorail customers arrived on-time.
96.7% arrived within 5 min of expected time.
2,206 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:13 a.m. A Huntington-bound Yellow Line train at Prince George's Plaza was delayed 7 minutes due to a door problem.

7:15 a.m. A Greenbelt-bound Yellow Line train at College Park-U of MD was expressed for schedule adherence/improved train spacing.

7:20 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

8:01 a.m. A Huntington-bound Yellow Line train at Eisenhower Avenue was expressed for schedule adherence/improved train spacing.

11:57 a.m. A Largo Town Center-bound Silver Line train outside Wiehle-Reston East was delayed 12 minutes due to a signal problem.

12:12 p.m. A Greenbelt-bound Green Line train at Georgia Ave-Petworth was offloaded due to a brake problem. Passengers experienced a 17-minute delay.

2:06 p.m. A Vienna-bound Orange Line train at Stadium-Armory was offloaded due to a brake problem. Passengers experienced an 18-minute delay.

2:38 p.m. A Wiehle-Reston East-bound Silver Line train at Smithsonian was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 6-minute delay.

4:04 p.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

4:57 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:13 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:34 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

5:40 p.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was expressed for schedule adherence/improved train spacing.

6:25 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.