Daily Service Report for Tuesday, December 03, 2019

Rush Hour Promise
90.2% of all Metrorail customers arrived on-time.
97.5% arrived within 5 min of expected time.
2,413 (or 0.4% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:08 a.m. A Greenbelt-bound Yellow Line train at Columbia Heights was offloaded due to a brake problem. Passengers experienced a 10-minute delay.

7:00 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:03 a.m. A Franconia-Springfield-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 8 minutes due to a brake problem.

8:01 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:14 a.m. A Branch Avenue-bound Green Line train at Southern Avenue was expressed for schedule adherence/improved train spacing.

8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:39 a.m. A Huntington-bound Yellow Line train at Pentagon was delayed 4 minutes due to police activity.

8:47 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 6 minutes due to a brake problem.

3:34 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

3:44 p.m. A Glenmont-bound Red Line train at Tenleytown-AU was delayed 4 minutes due to police activity.

4:09 p.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

4:26 p.m. A Branch Avenue-bound Green Line train at College Park-U of MD was offloaded due to a door problem. Passengers experienced an 8-minute delay.

4:27 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:53 p.m. A Franconia-Springfield-bound Blue Line train at Addison Road was delayed 11 minutes due to police activity.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

5:42 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:28 p.m. A Glenmont-bound Red Line train at Brookland-CUA was delayed 5 minutes due to police activity.

10:08 p.m. A Largo Town Center-bound Silver Line train at Capitol Heights was delayed due to a report of customer struck by the train. As a result, Blue Line trains were single tracked between Stadium-Armory and Addison Road and Silver Line trains were operated between Wiehle-Reston East and Eastern Market. Customers experienced delays up to 20 minutes through the close of business.