Daily Service Report for Wednesday, November 27, 2019

Rush Hour Promise
90.9% of all Metrorail customers arrived on-time.
97.7% arrived within 5 min of expected time.
1,001 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:21 a.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in a 4-minute gap in service.

7:30 a.m. A Franconia-Springfield-bound Blue Line train at Pentagon was delayed 13 minutes due to a station problem. As a result, Pentagon Station was temporarily closed. Shuttle bus service was provided. Customers experienced delays up to 20 minutes until approximately 2:30 p.m.

7:45 a.m. A Huntington-bound Yellow Line train at Eisenhower Avenue was expressed for schedule adherence/improved train spacing.

8:00 a.m. A Branch Avenue-bound Green Line train at Greenbelt did not operate, resulting in a 4-minute gap in service.

8:23 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:47 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:47 a.m. A Greenbelt-bound Green Line train at College Park-U of MD was expressed for schedule adherence/improved train spacing.

9:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

11:24 a.m. A Franconia-Springfield-bound Blue Line train at Benning Road was delayed 4 minutes due to a brake problem.

12:02 p.m. A Shady Grove-bound Red Line train at Farragut North was delayed 4 minutes due to a medical emergency.

3:54 p.m. A Huntington-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

4:11 p.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded due to a brake problem. Passengers experienced a 14-minute delay.

4:23 p.m. A Glenmont-bound Red Line train at Grosvenor-Strathmore was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

4:36 p.m. A Branch Avenue-bound Green Line train at Suitland was delayed 36 minutes due to a brake problem.

4:49 p.m. A Greenbelt-bound Green Line train at Suitland was offloaded due to a brake problem. Passengers experienced a 23-minute delay.

6:59 p.m. A Glenmont-bound Red Line train at Twinbrook was offloaded due to a brake problem. Passengers experienced a 6-minute delay.