Daily Service Report for Monday, November 25, 2019

Rush Hour Promise
90.6% of all Metrorail customers arrived on-time.
97.5% arrived within 5 min of expected time.
2,333 (or 0.4% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:05 a.m. A Largo Town Center-bound Blue Line train at Van Dorn Street did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

5:22 a.m. A Glenmont-bound Red Line train at Twinbrook did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

5:31 a.m. A Largo Town Center-bound Blue Line train at Pentagon was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

5:48 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

6:07 a.m. A New Carrollton-bound Orange Line train at Ballston-MU was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

6:57 a.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.

8:00 a.m. A Greenbelt-bound Green Line train at Greenbelt did not operate, resulting in a 4-minute gap in service.

8:53 a.m. A Greenbelt-bound Yellow Line train at College Park-U of MD was expressed for schedule adherence/improved train spacing.

8:53 a.m. A Shady Grove-bound Red Line train at Takoma was delayed 4 minutes due to a medical emergency.

3:33 p.m. A Shady Grove-bound Red Line train at Brookland-CUA was offloaded due to an unauthorized person on the track. Passengers experienced an 18-minute delay.

4:10 p.m. A Largo Town Center-bound Silver Line train at Federal Triangle was rerouted to New Carrollton for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.

4:44 p.m. A Greenbelt-bound Green Line train at College Park-U of MD was delayed 9 minutes due to a brake problem.

4:46 p.m. A New Carrollton-bound Orange Line train at West Falls Church was delayed 8 minutes due to police activity.

4:54 p.m. A Largo Town Center-bound Blue Line train at Farragut West was delayed 4 minutes due to police activity.

5:05 p.m. A Branch Avenue-bound Green Line train at Branch Avenue was delayed 18 minutes due to a signal problem.

5:21 p.m. A Glenmont-bound Red Line train at Dupont Circle was delayed 4 minutes due to an operational problem.

5:53 p.m. A Vienna-bound Orange Line train at Metro Center was delayed 6 minutes due to police activity.

6:48 p.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 12 minutes due to police activity.

7:11 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 7 minutes due to maintenance activity.