Daily Service Report for Friday, November 15, 2019

Rush Hour Promise
91.3% of all Metrorail customers arrived on-time.
97.6% arrived within 5 min of expected time.
1,928 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:50 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 16 minutes due to a signal problem.

5:50 a.m. A Silver Spring-bound Red Line train at Shady Grove was delayed 16 minutes due to a signal problem.

6:03 a.m. A New Carrollton-bound Orange Line train at Landover was expressed for schedule adherence/improved train spacing.

6:06 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 5 minutes due to a signal problem.

6:07 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 5 minutes due to an operational problem.

6:16 a.m. A Shady Grove-bound Red Line train at Twinbrook was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.

6:57 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 6 minutes due to an operational problem.

7:01 a.m. A Largo Town Center-bound Silver Line train at Capitol South was delayed 6 minutes due to a door problem.

9:21 a.m. A Branch Avenue-bound Green Line train at West Hyattsville was offloaded due to a door problem. Passengers experienced a 9-minute delay.

10:40 a.m. A Greenbelt-bound Green Line train at Mt Vernon Square was offloaded due to a door problem. Passengers experienced a 6-minute delay.

3:45 p.m. A Glenmont-bound Red Line train at Friendship Heights was delayed 11 minutes due to a signal problem.

4:28 p.m. A Glenmont-bound Red Line train at Brookland-CUA was expressed for schedule adherence/improved train spacing.

4:52 p.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in a 4-minute gap in service.

5:20 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

6:32 p.m. A Branch Avenue-bound Green Line train at Suitland was delayed 8 minutes due to a medical emergency.