Daily Service Report for Monday, October 28, 2019

Rush Hour Promise
93.8% of all Metrorail customers arrived on-time.
98.5% arrived within 5 min of expected time.
922 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:16 a.m. A Glenmont-bound Red Line train at White Flint was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

9:15 a.m. A Shady Grove-bound Red Line train at Forest Glen did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

12:22 p.m. A Greenbelt-bound Green Line train at Georgia Ave-Petworth was delayed 4 minutes due to a signal problem.

2:29 p.m. A Greenbelt-bound Yellow Line train at Fort Totten was delayed 4 minutes due to a brake problem.

5:44 p.m. A Greenbelt-bound Green Line train at Fort Totten was offloaded due to an equipment problem. Passengers experienced a 6-minute delay.

6:12 p.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

10:26 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 6 minutes due to maintenance activity.