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Daily Service Report for Thursday, October 10, 2019

Rush Hour Promise
90.1% of all Metrorail customers arrived on-time.
97.3% arrived within 5 min of expected time.
2,853 (or 0.4% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:15 a.m. A Largo Town Center-bound Silver Line train at Stadium-Armory was offloaded and rerouted to New Carrollton due to an equipment problem. Passengers experienced a 6-minute delay.

7:56 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

2:10 p.m. A Greenbelt-bound Yellow Line train at King St-Old Town was delayed 4 minutes due to a door problem.

2:49 p.m. A Shady Grove-bound Red Line train at Tenleytown-AU was delayed 6 minutes due to an operational problem.

4:06 p.m. A Largo Town Center-bound Blue Line train at Pentagon was expressed for schedule adherence/improved train spacing.

4:20 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

6:25 p.m. A Vienna-bound Orange Line train at Potomac Avenue was delayed 4 minutes due to police activity.

6:25 p.m. A Largo Town Center-bound Silver Line train at Potomac Avenue was delayed 4 minutes due to police activity.

8:00 p.m. A Wiehle-Reston East-bound Silver Line train at L'Enfant Plaza was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

8:45 p.m. A Glenmont-bound Red Line train at Medical Center was delayed 6 minutes due to police activity.